Increase Customer Spend
Nobody enjoys waiting in line. Imagine this: you’re standing behind five people, waiting to be seated, while someone at the front argues with the maître d’ about their seating preferences. The delay seems endless, your stomach is growling, and the tantalising aromas from the kitchen are both tempting and torturous. As time drags on, impatience and irritation build, with still four people ahead of you.
By limiting your seating options, you restrict the number of guests who can enjoy your food and spend their money.
Improve Online Ratings
What’s your preferred seating at your favourite restaurant? Is it outdoors? Customers often gravitate towards outdoor seating first, away from the noise of the kitchen and coffee machine, and closer to nature. Those who have a pleasant experience are more inclined to leave a review.
Platforms like Yelp can boost your restaurant’s reputation, with millions of users influencing new customers. Reviewers assess every aspect, from the food to the atmosphere, and Google reviews affect your search ranking.