Welcome to our Testimonials page

If you would like to add a testimonial please email us at info@shadowspec.com.au


Testimonial Case Study

Derek from Western Australia was so delighted with his Shadowspec Umbrellas he agreed to be interviewed to talk about them. We recorded an online conversation and asked him what he likes about the umbrellas, to describe the value they have, do they represent a good investment, about his buying experience and why he chose Shadowspec.

We've separated all the videos into their individual questions and loaded all the videos onto their own page.

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My total experience with Shadowspec has been a positive one. Not only are their products of a high standard but their salesmen are most accommodating and helpful. Seth Turley really put himself out to assist us with out SU4 umbrella purchase. I would highly recommend them to anyone.

Jennie Edgar

The best quality product I could find following lengthy research via the Internet.

Doug McIntyre - Sydney, NSW

The umbrella has been working a treat in this hot weather and successfully withstood 34 knot southerly gusts yesterday.

C. Harrison – Newcastle

It has been the best purchase yet. I can’t thank you enough for all your help and advise with choosing an umbrella to suit our needs. Not to mention getting it to us so quick and so close to Xmas was awesome. Being able to move it around with ease to shade us in and out of the pool at the same time is perfect. It looks just as good now to when we first got it. You were right the darker colour cuts and hasn’t faded. PS these photos were taken today, last night we had that big storm which the umbrella was unfortunately left up in. Not that you would know as it is still in the same position we left it in, not a problem. Anyone thinking of purchasing this umbrella just do it. You won’t regret it.

Patricia Smith - Brisbane, QLD

A web search for wall mounted umbrellas located the SHADOWSPEC. The project was to provide shade protection to a brick-paved 6m x 3m patio area that reflected summer heat and glare back into the north-facing elevation of our home. Awnings had been considered but rejected because of cost. Other options were cheaper but too restrictive. Two SU3’s were subsequently purchased, sight unseen, so some initial trepidation since it was a substantial cost exposure, but half that of an awning. The result is complete satisfaction with the application, aesthetics, operational functionality and quality of the product, and, being an engineer, I can recognise good design. Heat absorption into the house has been dramatically reduced. My expectation is the umbrellas will provide many years of trouble free use. Service for the order, delivery and back up assistance has been 1st class. The impact of the SU3’s on our visitors is stunning. My wife says she is ‘thrilled’! What more can I say?

Colin Williams - Perth, WA

We recently received our Shadowspec umbrella and installed it without a problem. We have it up and it’s great. We will recommend Shadowspec to our friends. Thanks for your friendly and professional service and product.

Scott Southwood - Brisbane, QLD

Just want to say we are absolutely thrilled with our SU6 from Shadowspec and the excellent service you guys have given us in getting this sorted. The umbrellas have been installed for several weeks now, are an absolute dream to use and look so smart. Thanks so much!!!

Jeremy Bruce - Adelaide, SA

When we recently purchased our SU7 Umbrella from Shadowspec we couldn't help but be impressed with their quality of service & personnel. The umbrella looks and operates exactly as promised, it is hard to believe how such a large umbrella can be raised and lowered so easily. There would be no hesitation in me to recommend Shadowspec to other people who want a quality outdoor umbrella that will last.

Stuart Brookes - Hobart, TAS

We think the umbrella is well made and a good addition to our home!

Peter Murphy - Razorback, NSW

I would just like to briefly compliment your team’s outstanding help, service and supplying of a brilliant product. I have never seen anything quite like your SU6 umbrella range. The Duo we have purchased from you is ideal – the rectangular covered area created by the double umbrellas fits perfectly and the ease of which they can be deployed and lowered is amazing. I only saw the product in the brochure so have to admit was a little dubious not having seen the product in real life. However the product far surpasses what your sales team told me or I had even hoped. Once again thanks for everything and congratulations on having created such a fantastic product.

Terrence Matthews - Perth, WA

Friendly, efficient service. Sturdy, well built products. Free freight.

Max Peters - Brisbane, QLD

Our SU6 is now installed we use it regularly. A big thankyou to Shadowspec, I have never known service like this, the helpful advice and patience right from the word go was brilliant and we couldn’t have done without it. The umbrella looks brilliant and really adds character to the surrounding deck area, I will most certainly be recommending you.

Brigitte Whitehead - Canberra, ACT

Good service, good time line, pleasant to work with.

Craig Gordon - Darwin, NT

I recently ordered an umbrella from Shadowspec. We used the custom colour option. The service I received was second to none. The umbrella was delivered to me in a timeframe I didn't think possible and I was kept well informed all along the way. I have no hesitation in highly recommending this company and their umbrellas to future customers.

Ryland Fraser - Sydney, NSW

Umbrella arrived this morning - awesome product and super fast on the delivery. Thanks.

Nick Masters - Sydney, NSW

Perfect - thank you for the great after sales service.

Danny Roberts - Newcastle, NSW

Just a short email to thank you for the great SHADOWSPEC SU6 umbrella and the outstanding service provided. I have installed the umbrella and it is far better than expected. The quality is outstanding compared with the rubbish that’s around today, keep up your standards as it is very rare today with the stuff from China. Thanks again for a great product.

Frans Sarlemyn - Old Bar, NSW

Just a quick note to advise you that our umbrella was delivered on Friday. We are very pleased with it, and can't wait to get it installed.

Julie Talbot - Wellington, SA

I have to acknowledge your help with my installation of the SU4. Some of us aren't technically very bright and it's extremely helpful to have someone on the other end of the phone who is able to explain clearly how to solve the problem. My wife and I will have no hesitation in recommending your very good product and the after sales service that accompanies it.

John Downs - Mullumbimby, NSW